Patients are the best advocates for obtaining reimbursement from their insurance company. Here is how you can assist us in assuring accurate billing and payment:
- Know your Plan’s benefits and exclusions. Benefit plans differ widely between employer groups, and only you, as the insured, know the specific information as to what your plan covers.
- Notify registration staff at the time of service if your insurance coverage has changed.
- Monitor the activity of your insurance company in making payment for services rendered. If you have questions, please call us. Your voice has the greatest impact on claims payment/denial.
- Always provide your current insurance card(s) so we can verify the information we have in our system matches the information on your card.
- Respond in a timely manner to your insurance company's request for additional information. Most insurers will withhold payment until this information is received.
Payment Options
For accounts that cannot be paid within 30 days, the hospital and clinic have partnered with a third-party receivables management organization. This arrangement will allow you to pay your balance over a longer period of time.
All accounts will be transferred in 30 days, unless you have set up payment arrangements to have your account balance paid in full within 90 days. Please contact Rebecca at (208) 245-7601.
You will receive notification when your account has been transferred. Both the hospital/clinic and the payment management company charge an annual interest rate of 12%.
Credit Cards
Benewah Community Hospital/St. Maries Family Medicine accepts the following as payment for services:
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